Business Information; Performance Management


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The meaning of the term performance is similar to that of the term productivity as, for example, the effective and efficient use of resources to achieve outcomes. However, performance is broader than some narrow meanings of productivity (efficiency, for example). Many private sector applications emphasize only efficiency, but a distinguishing feature of public performance is that it is guided and assessed by multiple, equally important standards of effectiveness, efficiency, and equity.

In recent years, there has been a renewed emphasis on measuring public program performance. Public programs are open to criticism when those in charge cannot show what has resulted from the expenditure of public resources. Measurement helps increase accountability and, thereby, trusts between public organizations and citizens. It is a key component of organizational performance. Thus, the articles in this reader reflect enduring concerns of performance measurement and management

We have done the homework to make sure the performance management information you learn here is reliable. When purchasing performance management from companies be sure they show their name, physical address, including the country, and an email address and telephone number.

We consider it important that you only deal with performance management vendors that clearly state their policies. It is even better if the performance management retailer is affiliated with industry groups, seal programs or other self-regulatory programs you trust.

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