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i business process management
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the different aspects of businesses.
The meaning of the term performance is similar to that of the term
productivity as, for example, the effective and efficient use of
resources to achieve outcomes. However, performance is broader than some
narrow meanings of productivity (efficiency, for example). Many private
sector applications emphasize only efficiency, but a distinguishing
feature of public performance is that it is guided and assessed by
multiple, equally important standards of effectiveness, efficiency, and
equity.
In recent years, there has been a renewed emphasis on measuring public
program performance. Public programs are open to criticism when those in
charge cannot show what has resulted from the expenditure of public
resources. Measurement helps increase accountability and, thereby,
trusts between public organizations and citizens. It is a key component
of organizational performance. Thus, the articles in this reader reflect
enduring concerns of performance measurement and management
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Explore performance management with confidence at our site. We have pre-checked
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requirements. Our information will help educate you on performance
management.
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